Delivery Information

We predominantly ship with DPD; in most parts of the UK this is a next day delivery service, remote locations may take two days. International deliveries take 2-7 days on average.

DPD provide an excellent end-user service that includes an app that allows you to manage your one-hour delivery slot. If you aren’t going to be in, you can leave a safe place instruction for the driver either via the app or a note left at the property that the driver can photograph.

If you would prefer to use your own courier to collect your consignment from us, you can choose the free shipping options described as ‘Own Shipping Arrangements’.

UK Shipping Rates

These rates are applied per every eight items ordered.

UK MainlandUK Remote: Scottish Highlands and Offshore
DPD Next Day (before 12.00)£15.00NA
DPD Next Day (any time)£7.00NA
DPD 2 DayNA£19.00

Europe Shipping Rates

These rates are applied per every eight items ordered.

CountryDelivery CostTransit Time
Austria£14.003 Days
Belgium£10.002 Days
Denmark£14.003 Days
Estonia£18.004-5 Days
Finland£24.004-5 Days
France£12.004-5 Days
Germany£11.002-3 Days
Iceland£34.004-7 Days
Ireland£10.002 Days
Italy£17.003-5 Days
Netherlands£14.002-3 Days
Norway£30.004-6 Days
Poland£12.004 Days
Portugal£17.003-5 Days
Spain£17.003-5 Days
Sweden£16.003-5 Days

Rest of the World

These rates are box size specific. We offer shipping worldwide which the website will quote for, below are some of our main export destinations.

Small ParcelSmall Single Helmet BoxLarge Single Helmet Box2-3 Helmet Box3-6 Helmet Box6-12 Helmet Box
Australia£15.00£26.00£30.00£54.00£91.00£168.00
Canada£19.00£30.00£34.00£58.00£95.00£173.00
Hong Kong£11.00£26.00£31.00£63.00£112.00£216.00
Japan£19.00£34.00£39.00£71.00£120.00£224.00
South Korea£14.00£36.00£44.00£92.00£166.00£322.00
New Zealand£18.00£41.00£48.00£96.00£170.00£326.00
United Arab Emirates£11.00£26.00£31.00£63.00£112.00£21.00
United States£17.00£28.00£31.00£55.00£93.00£170.00

If you are not entirely satisfied with your purchase, we’re here to help

Helmets: Gecko helmets are safety products and cannot be resold once returned to us, therefore our returns conditions are more rigid and unwanted goods must be returned to us within 14 days of receipt. We do offer a 12-month limited warranty on our helmets so long as sufficient care has been taken to maintain them.

Comms: Gecko communication headsets are custom-made to order and therefore returns are only accepted within 14 days of receipt of the item. Faulty items can be returned within 30 days of receipt.

Everything else: For all other items we offer a 30 day returns policy.

To be eligible for a return, your item must be unused, in the same condition that you received it and in the original packaging. You will need to enclose proof of purchase with your return. Once we receive your item, we will inspect it and notify you that we have received it. If your return is approved, we will initiate a refund to your original method of payment which you should receive within a few days, depending on your card issuer’s policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable so the cost of the original shipping will be deducted from your refund. If you have any questions on how to return your item to us, please contact us.